Refund policy
Refund and Returns Policy
Last Updated: July 29, 2026
Thank you for shopping with srmprpry.shop. We strive to ensure customer satisfaction with every purchase.
Return Eligibility
We accept returns within 30 days from the date your order is delivered.
To qualify for a return:
- The item must be unused and in its original condition.
- Original packaging must be included.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items are not eligible for return:
- Products that have been used or damaged after delivery
- Clearance or final sale items
- Products excluded for health, hygiene, or safety reasons
Return Procedure
To begin a return, please contact us:
Email: info@srmprpry.shop
Please provide:
- Order number
- Customer name
- Reason for the return
- Photos if the item is defective, damaged, or incorrect
Please do not return merchandise until you receive return authorization and instructions.
Refunds
Once your return has been received and inspected, we will notify you regarding the approval or denial of your refund.
Approved refunds will be credited to your original payment method. Processing time depends on your financial institution.
Return Shipping Costs
Customers are responsible for return shipping costs unless the returned item was defective, damaged, or incorrectly shipped.